Customer Testimonials

We are a family-owned dealership, and when you come to Hall Mazda of Brookfield, it’s important to us that you feel right at home. Let us welcome you into our family with a firm handshake, a friendly smile, and a great attitude. This team will work hard for you every day, and they are always building long-term relationships with our customers. Let us show you just how great dealership customer service can be in Brookfield.


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Google Jun 5, 2026

Alfredo took great care of us throughout the process and we got an awesome deal. Thank you!

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DealerRater Jun 3, 2026

I had a great experience buying here. Everyone was friendly, helpful, knowledgeable and efficient. I was nervous about the process, but they made it go smoothly. Highly recommended!

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DealerRater Jun 2, 2026

Highly Recommended – Mike Miroslaw I recently purchased a Mazda CX-5 from Mazda Brookfield and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, stress-free, and genuinely well taken care thanks to the exceptional service provided by Mike Miroslaw. Mike was an absolute pleasure to work with. He was incredibly knowledgeable about the entire Mazda lineup and took the time to thoroughly explain all the features, technology, and options without ever feeling pushy. What stood out most was his complete transparency throughout the entire process. He clearly laid out all the pricing, fees, ... Read More

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Google Jun 1, 2026

Sam was incredibly helpful and professional. I originally was working with him on a Jetta sale but then switched to a Mazda 3 and was very happy to find out he also sold those vehicles. Can’t recommend enough!

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DealerRater May 31, 2026

Eric was very nice and stayed late to help me walk away with my car instead of having to come back on a busy weekend.

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DealerRater May 30, 2026

Organized, friendly staff, clean, good location. It was easy to communicate with everyone there. Everyone was very nice and attentive to my needs.

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Google May 30, 2026

Everything went smooth and easy, everyone was very kind and helpful.

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DealerRater May 29, 2026

Rebecca was the first person I worked with during my vehicle search at Hall Imports, and we communicated entirely through text. What I appreciated most was that she respected my buying process. I asked questions, requested pricing, disappeared for periods of time to research my options, and changed my mind more than once. Throughout all of it, she remained responsive, professional, and helpful. I never felt pressured, rushed, or overwhelmed with constant follow-up text messages. It was refreshing to work with someone who provided information when I needed it while allowing me to make the decision on my own timeline. ... Read More

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DealerRater May 27, 2026

Just an amazing dealership. Easy to work with. Felt like I am never low balled.

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Google May 22, 2026

Had a good experience with Sam on my Mazda CX-50!

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DealerRater May 19, 2026

Extremely friendly and knowledgeable staff. Also, I got a great deal on a great vehicle!

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DealerRater May 18, 2026

I bought my first car at hall Mazda with Mike and had a great experience!

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Google May 16, 2026

Edmund was great help walking me through the leasing process and explaining my new Mazda CX-50 Hybrid.

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DealerRater May 15, 2026

Eric, Andy, and Andrew were so kind, helpful, thorough, informative, and overall so wonderful to work with! I never felt pressured and could tell they truly cared about my comfortability, they ensured I had the best experience possible. This was my second time working with Eric and it was another overwhelmingly positive experience. The best!!

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DealerRater May 14, 2026

I had great experience buying my new car at Hall Volkswagen. Mike was very helpful. He took the time to explain all the features. The entire process was smooth and transparent, highly recommend!

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Google May 14, 2026

Sam M was a great salesman. Knowledgeable and relaxed. He made the whole process quick and easy!

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DealerRater May 13, 2026

Enjoyed our experience getting a new lease after ours expired. Everything was fast and efficient

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Google May 12, 2026

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Google May 11, 2026

My wife and I just purchased a 2026 Mazda CX30, and are in the position of having to learn a lot of new terminology. Fortunately, Charles W. has been very patient, and has made the experience a positive one. Very much appreciate his help!

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DealerRater May 11, 2026

From front to back a truly great experience. Eric Parsons is a complete professional.I appreciate his patience during our decision process.

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DealerRater May 10, 2026

Eric Parsons was awesome. He was professional, polite, friendly and very helpful. We could tell that he wanted us to have the best car purchase that we could. He was successful as Eric and the other team members at Hall Mazda provided us with the best car purchasing experience that we have ever had in our lives. My wife and I agree on this and we've purchased plenty of cars throughout our lifetimes.

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DealerRater May 9, 2026

Mike was incredibly helpful throughout the entire process of getting my new car. He was very communicative and made both choosing the right car and the trade-in process feel easy and stress-free. He took the time to explain the car's features, answered all my questions, and was great at coordinating pickup timing and everything in between. Overall, he was professional, knowledgeable, and very helpful from start to finish!

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Google May 8, 2026

Lynn took me out for my first test drive of the Mazda CX-90. She was very easy to talk to and made the initial test drive a nice experience! Thank you so much!

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Google May 6, 2026

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DealerRater May 5, 2026

Mike and Andy were wonderful to work with. They made a stressful process relatively easy as my daughter was purchasing her first new car. Nice people. Great service. Strong value. A happy child. Can't ask for much more!!!

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Google May 3, 2026

Absolutely the best Mazda dealership in WI. From service to sales this dealership has been the best experience I’ve ever had trading in and buying a new car. They earn their 5 stars! I would only recommend Hall Mazda for anyone looking to buy a new or used car. They go the extra mile to make it a great experience for the customer.

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DealerRater May 2, 2026

The Hall Mazda dealership is no hassle, no frills…a great all around experience. Wish I would have started my used car search here

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DealerRater May 2, 2026

Mike Miroslaw is great to work with us. He takes great care and helped us every step of the way. A big shout out to Mike and thanks

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DealerRater May 2, 2026

Eric Parsons, Jerry, and Theresa were all so helpful and professional in my car buying experience. I came to them with a very difficult situation due to going to Russ Darrow Metro instead of to Hall Mazda first to buy a car. The team at Hall Mazda were able to erase that bad experience and help me in getting into the right car for me. Every step of the way from Service, to Sales to Management was excellent customer service and communication. I am so thankful for their help and making my stress go away due to my experience at ... Read More

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Google May 2, 2026

I had a great experience with the purchase of my new Mazda CX50. They made it so easy! Thank you to Sam and Bruce!

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Google Apr 30, 2026

Edmund made the process very smooth and painless. We appreciated the quick action. Andy in finance was exceptional. Would recommend Hall Mazda to anyone.

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Google Apr 30, 2026

Great experience at Hall, so happy with my Mazda purchase! Worked with Charles who was excellent - professional but approachable. The entire team, from sales to finance, were respectful and straightforward. Would recommend them to anyone.

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DealerRater Apr 29, 2026

Mike was great to work with. He answered all my questions and was enjoyable to work with.

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Google Apr 29, 2026

Just bought my first Mazda! Cheers to Andy ( Manager) and Charles for helping me find the exact one I wanted. They both were so friendly and by the end of the week, we felt like family. They did not have the color I wanted so Andy got busy and found it in a day with no extras on I didn’t want all at a price I wanted to pay. Highly recommend Hall Mazda!

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DealerRater Apr 24, 2026

Eric Parsons is outstanding at his job and I enjoyed working with him immensely! He answered all of my questions and made me feel at ease through the process of buying my new Mazda.

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Google Apr 22, 2026

After owning Mazdas for the past 15 years, today I purchased my fifth Mazda SUV—and this experience truly stood out. To be honest, it didn’t start off great. We initially visited a different Mazda dealership and had a very frustrating experience. The salesman was unwilling to show more than one vehicle, and when we pushed to see other options, he brought out cars that were dirty and clearly not showroom-ready. When you’re considering spending $30,000+ on a vehicle, it’s hard to picture yourself in something that hasn’t even been properly prepared. On top of that, we spent ... Read More

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Google Apr 21, 2026

Sam was great! Everything went super smooth!

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Google Apr 21, 2026

Bought a used CX-30 from Isaac Stefanski. He was really nice to deal with and got me a good deal. All staff I interacted with were really friendly and attentive to me. I would buy from here again.

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Google Apr 20, 2026

I had to take my car in because the check engine light came on. I took to Hall without appointment and they were able to get me back on the road in a day. Part was covered under warranty. Thanks to Audrey and Taylor for making this an experience that exceeded my expectations.

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Google Apr 13, 2026

Charles provided us with great, knowledgeable, and timely information. This was the Least painful and most enjoyable car purchasing I’ve ever had.

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DealerRater Apr 13, 2026

Eric and Andy were amazing! Great teamwork! They also made the task of car shopping painless, easy and fun. I definitely recommend Hall Mazda and will be back when it is time for a new vehicle.

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DealerRater Apr 11, 2026

Thank you for kindness your assistance and efficiency in helping with the Madza car purchase.

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Google Apr 8, 2026

Sam and Andrew did such an amazing job helping me lease my very own Mazda! Can't reccomend enough!

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DealerRater Apr 8, 2026

Thanks Mike for assisting in our new car purchase. We appreciated your understanding and patience in our unpredictable days. Thanks for staying late and helping with our purchase without being pushy 🙂 we really appreciated your time

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DealerRater Apr 6, 2026

Third vehcile purchased from Hall Mazda. Brandon and Bryan were great. Easy purchase. Service has always done me right as well.

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Google Apr 1, 2026

Bryan Spigarelli was fantastic to work with on the day I purchased. This was my third car purchased at Hall Mazda. I also worked with Brandon Shimetz and he was great. Always easy to deal with and no sales pressure. I was able to test drive a few different models before finalizing a deal. I compared prices against other dealers and Hall beat them. Service also has been top notch from them for the six years I’ve had my cars serviced there.

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Google Mar 30, 2026

I had an absolutely amazing experience at Hall Mazda, and I can confidently say it was one of the best car-buying experiences I’ve ever had. I worked with Eric, who truly went above and beyond to help me navigate my situation. I came in a bit hesitant after having a not-so-great experience at Russ Darrow Metro Mazda, but Eric completely changed my perspective. He was patient, understanding, and genuinely focused on helping me find the right solution—not just making a sale. He took the time to listen, answer all my questions, and made sure I felt comfortable every ... Read More

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DealerRater Mar 30, 2026

Mike made my car buying experience smooth and stress-free. He was patient, helpful, and answered all of my questions without making me feel pressured. I’m really happy with my new Mazda CX-30 and appreciate all his help.

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DealerRater Mar 29, 2026

I just want to say working with the team at hall VW was a great experience. They had to go out of their inventory and get the exact vehicle I was looking for and within a day the found it and got it to dealership. Called me and i came in and Eric and the team got me in and out of there in record time. He even sat and with thru all of the ins and outs with the vehicle which I’m not good with technology so it made me feel comfortable with all of the little tweaks ... Read More

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Google Mar 28, 2026

I went in somewhat undecided about what exact model and trim I wanted, so Percy gave me some options out of their stock. After a few days and some further thinking and considering their offers and stock, I got back to Percy to get the ball rolling on a CX-5 I wanted. He was cool with waiting for my busy schedule to get things lined up and got everything done without a hitch. Zero hassle, no fighting, just some standard offers and all the time to consider them. Financing, processing my info, payment, nothing was over-complicated (not any more than ... Read More

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Google Mar 28, 2026

We had a great experience with Eric at Hall Mazda. He was very transparent with us throughout the purchase process, there were zero surprises. We ended up with the exact car we wanted at a fair price. Definitely would recommend this dealer!

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Google Mar 27, 2026

Edmund was an amazing salesperson and I had a great experience here. Nothing but good things to say!

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DealerRater Mar 25, 2026

I had an exceptional experience with this dealership. They made the buying experience fast and easy!

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DealerRater Mar 24, 2026

They were awesome to work with and made buying out of town so easy. Really appreciate them

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Google Mar 23, 2026

I recently purchased a new Mazda CX-30 and had a great experience thanks to Sam M! He was very knowledgeable and made the process so simple. I would recommend him to anyone looking to purchase a vehicle!

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Google Mar 20, 2026

My sales person Edmund made the buying experience very easy. I would work with him again. Thanks again.

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Google Mar 20, 2026

Very pleasant experience with Issac! Would highly recommend this dealership, very down to earth management

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DealerRater Mar 20, 2026

I had such a great experience throughout the whole buying process.Thank you for the wonderful service Eric Parsons.

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Google Mar 19, 2026

Bought my 2nd Mazda from Hall. Chuck Utnehmer was a great salesperson to work with for both of my purchases. Bruce in the business center was a seasoned professional and made the paperwork a breeze to get through. Shopped other dealerships but came back to Hall. Staff is great to work with, and the service center is top notch. Bunch of good people at Hall. Owner, Charlie is available to chat with too.

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DealerRater Mar 16, 2026

Eric was fantastic to deal with. We went to a few dealerships when trying to find the right car, he listened to what we were looking for, presented us with several options and we ended up with the right car at the right price. He was easy to do business with and I would definitely recommend it.

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DealerRater Mar 16, 2026

This is my third vehicle I've purchased from this dealership with the help of Eric. He has always been very honest and extremely helpful. He listens to what I am looking for and helps put me in the right vehicle. The one I bought wasn't even on my radar but ended up being the perfect match thanks to his help!

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Google Mar 11, 2026

Had a great experience working with Sam!

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Google Mar 8, 2026

Had a great experience working with Lynn on my new CX-5!

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DealerRater Mar 6, 2026

Eric was helpful, kind and not high pressure. He made the car shopping process so much fun.

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Google Mar 3, 2026

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DealerRater Mar 2, 2026

It was a great experience purchasing from Hall Mazda in Brookfield. I had the pleasure of working with Eric Parsons and after a ton of research was able to find the perfect suv in only one week. If you are looking for someone who is friendly , easy going and knowledgeable, I suggest giving Eric a call.

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DealerRater Mar 1, 2026

Eric is an excellent sales person who really takes time to understand the. Reds of the customer and achieve the best deal, I enjoyed every step on the process even paperwork with Bruce Mesa was escellenti totally recommend Hall VW

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Google Feb 28, 2026

Brandon was great. Got me in and out quick!

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Google Feb 28, 2026

Edmond was awesome helping me get my very first new car! Great experience overall. Highly recommend!

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DealerRater Feb 28, 2026

Couldn't have asked for anyone better than Eric. He made an out-of-state sale easy!

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Google Feb 27, 2026

We have nothing but great things to say about Hall Mazda! We bought the perfect family car, a cx-90, and absolutely LOVE it! Percy Chambers helped us out and was so friendly & helpful!! He made our car buying experience better than we could have ever asked for. I have had bad car buying experiences in the past, and Percy totally changed my views on car buying in such a positive way. We would highly recommend!!

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Google Feb 23, 2026

Sam was great and made buying a car as fast easy amd stress free as possible ty again all employees in the Hall family -Andrew B

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Google Feb 22, 2026

I recently purchased a new Mazda CX-5 from Hall Mazda. The experience was terrific. Huge shout-out to Doug for making my first new vehicle purchase such a positive and enjoyable experience. Doug’s years of experience and patience truly shined.

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Google Feb 21, 2026

Tia was absolutely incredible to work with from start to finish. She made the entire car buying experience smooth, stress free, and actually enjoyable. From the moment I walked in, she took the time to really listen to what I was looking for and helped me find the perfect fit without ever making me feel pressured. She was knowledgeable, patient, and transparent through every step of the process. Any questions I had, she answered clearly and confidently. I genuinely felt like she had my best interest in mind the entire time. If you’re looking to buy a car and ... Read More

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Google Feb 20, 2026

Bought my first car for my daughter at the Brookfield location, and the experience was outstanding. Chuck Utnehmer is a true Pro— knowledgeable, and great to work with from start to finish. He made the entire process stress-free. We’ll definitely be buying our next car from him as well!

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Google Feb 17, 2026

This place is amazing both for purchase of vehicles and service. I bought my new Mazda hybrid about 6 months ago and absolutely love the car. I had my first free service last week and Theresa the Service Manager, who has been there for more than 12 years was phenomenal. She answered all my questions. Remembered me from service on a previous car (also purchased from Halls) got me in and out in time for me to make a meeting. Thanks to Mazda for the quality of their cars and Theresa for her care and attention to detail of the service I ... Read More

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DealerRater Feb 17, 2026

I was looking for a vehicle and when I walked in they were very welcoming and I was able to get the vehicle I wanted.

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DealerRater Feb 16, 2026

The process was very smooth, did whatever they could to make sure I was comfortable with the price. It was the best experience when it comes to looking for cars.

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Google Feb 11, 2026

I purchsed my 3rd Mazda in 10 years.A 2025 Mazda CX 5 .This was the first time I purchased it from Hall Mazda . My salesmam was Chuck Utnehmer He was very Knowledgeable about the Mazda Product Line. Hall gave me a great price it only took me one hour of his time to complete the purchase. I picked it up the next day. It was a great 5 star experience from start to finish. Hall Mazda has a great team to work with . Thanks Again Joe S.

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Google Feb 11, 2026

Edmund helped me finding a perfect Mazda for me. I really like the CX-5 model. Thank you very much!

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Google Feb 10, 2026

My experience with Tia Jones has been most pleasant. She's very experienced and capable and knowledgeable of the product that she is selling. Its been one of the best and easiest car buying experiences I've ever had. I would recommend her anytime to help with your car buying experience.

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Google Feb 7, 2026

I had a great experience buying a Mazda3 at Hall Mazda last weekend. I worked with Charles W, and he was very helpful in showing me the features of the car and answering all my questions. I also appreciated that it was a friendly experience and not a "hard sell" to get me to buy a car. Glad I came here!

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Google Feb 3, 2026

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DealerRater Feb 1, 2026

By far the best car purchase experience and my husband and I purchase a lot of cars. I handled the entire process myself since it was so simple from negotiating the deal to the purchase. Amazing, I highly recommend the dealership and my sales person

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DealerRater Jan 31, 2026

From start to finish, the staff at Hall Mazda were incredibly helpful and friendly. Mike M. answered all of my questions and made my buying experience a truly pleasant one.

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DealerRater Jan 31, 2026

Mike and his team worked well with us in this car purchase--willing to deal and willing to please the customer.

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DealerRater Jan 31, 2026

Eric and the team made the car buying process easy and straightforward! I would recommend others to use this dealership.

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DealerRater Jan 28, 2026

Excellent service, they helped me and answered all my questions. I am very happy with my new SUV. Thank you very much.

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DealerRater Jan 28, 2026

Eric and Bruce and the entire team at Hall were absolutely unbelievable to work with and it truly was the best car purchase experience I have ever experienced! They were fair, no pressure, had very competitive pricing and a great value on my trade in as well as helping me to get a factory warranty on my gently used purchase. I truly can't recommend them enough and am beyond thrilled with my new to me car.

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Google Jan 27, 2026

I had the absolute pleasure of working with Charles W at Hall over this past weekend and all his assistance in picking out the right car for me. I've never regretted visiting Hall in Brookfield as all the staff is exceedingly friendly, ready to find your best fit vehicle, and never found myself being pressured by staff when reviewing financials. My only regret was not purchasing my first Mazda from Hall in Brookfield as opposed to other Milwaukee chains. Working with Charles has definitely proved the Hall difference, I no longer have any question taking the extra time to ... Read More

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Google Jan 24, 2026

Sam M. was my salesperson- he did an awesome job, nice guy, very patient. Made the process easy and did a lot via text with him which made the whole leasing process quick.

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DealerRater Jan 24, 2026

Mike Miroslaw and his team at Hall Volkswagen provided exceptional service. Mike and Rick's thoroughness and patience made the car buying process a pleasure. I highly recommend them.

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DealerRater Jan 19, 2026

Eric was amazing! Answered all my questions, provided information on all package options, and didn't hover, which made the test drive and purchasing experience better than expected!

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Google Jan 15, 2026

I went to the dealership not sure if I was going to purchase a vehicle and ended up leaving with one thanks to Chuck and Bruce. Chuck was truly amazing and so down-to-earth with a great sense of humor. Sure, Chuck is a car salesman but he wasn't pushy at all and you could tell he really wanted to make sure that I felt comfortable with everything. From beginning to end, I was completely and 100% relaxed throughout the entire car buying process and I don't remember ever having that type of experience when purchasing a vehicle which speaks ... Read More

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Google Jan 13, 2026

It was great working with Hall Mazda to buy our 2020 Jeep Wrangler. Great working with Chuck U and the staff. Very easy to do business with!

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Google Jan 13, 2026

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DealerRater Jan 12, 2026

It was a pleasure working with Mike Miroslaw deciding on a new vehicle. I appreciate the time he spent going over things with me and answering any questions I had. I’d definitely recommend talking to Mike if you’re looking for a vehicle.

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Google Jan 9, 2026

I purchased a used Honda Odyssey van and have never been so pleased with an experience! I feel that Chuck was very honest with me and knew what he was talking about. Chuck knew how everything worked and explained everything so I could understand easily. Being a widow and not used to having to purchase a vehicle on my own I felt very comfortable with Chuck. I will definitely use this dealership in the future if needed and I will recommend to all my family and friends in need of a vehicle.

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DealerRater Jan 9, 2026

I purchased a used Honda Odyssey van from Chuck at Hall Mazda Volkswagen and I couldn't be more pleased! He was so helpful and went the extra mile. He made sure I knew how everything worked and checked everything over before buying the van. If I or anyone I know is ever in need of a vehicle I will definitely be contacting Chuck again! Michele Rittenhouse

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DealerRater Jan 5, 2026

They had a car with everything I wanted and more! The whole process was easy and quick. I love my new car!

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